General Terms and Conditions
Copyright Info
All content on Atteret’s website is protected by copyright law. Any use for such purposes must properly credit the artist or the author.
Atteret Publishing’s sends occasional emails to let you know about items we believe will be of interest to you if you register with us. If you no longer wish to receive these emails, please send a removal request to us.
Payment
atteret.com accept all major credit and debit cards.
No cheques or money orders are accepted. Sorry. All payments are processed by Paypal in pounds sterling.
Your credit card details cannot be obtained by any other party.
Currently we aim to dispatch orders within 2 working days.
Duties and taxes vary between countries and international shipments may be subject to local duties and taxes. These are the responsibility of the recipient and not Atteret Publishing.
Europe shipping
UPS: Cost effective with a delivery time of approx. 3-6 working days.
Worldwide
UPS: Cost effective with a delivery time of approx. 5-10 working days.
Damage
If your product is received damaged in the post, please notify us immediately and retain the product and packing and we will contact UPS who will be responsible for addressing and compensating the damage claim. Notify us immediately and we will advise on the appropriate course of action. Once the product has been dispatched to UPS, risk of loss passes to the customer.
Loss
Once the product has been dispatched to the delivery service, the risk of loss passes to you. If you have not received your goods within 14 days you must notify Atteret Publishing via email who will advise on a course of action.
Returns policy
We do hope that you are very happy with what you receive. If you are not then please get in touch. We are happy for you to return item/s within 14 days as long as they are in their original condition. Once we receive your item/s we will issue a refund within 7 days. All refunds exclude postage costs.
Prices
All prices are subject to change and we retain the right to adjust prices at any given moment.
